At ValueCalendars.com, we strive to provide quality products with the best possible service to ensure you a great shopping experience. We understand that unsatisfied customers will not become loyal clients who will return year after year. This is why we make every possible effort to process your orders on time, delivering you a product free from errors.
What if ValueCalendars.com makes a mistake?
If there is any error or misprint in your order that is determined to be the fault of ValueCalendars.com, the order will be promptly corrected, reprinted and reshipped to you at no additional expense.
What if the customer discovers a mistake following printing?
Unfortunately, unlike some other products, our promotional calendars are custom printed and cannot be reused if returned. Thus, once a proof is signed off or otherwise approved by the client for printing, we will not issue discounts, refunds or accept returns due to late discovery of a mistake made by, or overlooked by, the customer.
We strongly advise you to review all of your proofs thoroughly and very carefully. We always suggest you have at least one other set of eyes review your proof to ensure it is error free.
Should your printed order contain an error as approved on the proof by you, please contact us immediately so that we may discuss any possible way we can help to minimize or remedy the problem. We always want you to be happy with your final product and with your ValueCalendars.com experience!